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COVID-19 UPDATE

As per the recent Government announcement, we will be moving into the Covid-19 Protection Framework Traffic light system as of December the 3rd.

 

  Victory Vets at ORANGE

  • We are open for consultations, surgeries, and retail sales.
  • Only ONE person per appointment/transaction is to enter the clinic.
  • Please scan in using the Covid Tracer app, or sign in manually.
  • Masks are now mandatory to enter the clinic. We ask clients with a mask exemption to remain outside and we will come to you, this is to keep you and our team as safe as possible.
  • We require clients to be double vaccinated to be present in consult rooms with the vet. A current ‘My Vaccine Pass’ will need to be provided on arrival.
  • If you have an appointment and are unable to provide a ‘My Vaccine Pass’, we ask that you phone advise your arrival and remain in your vehicle. The vet will come to you.
  • Social distancing applies – 1 metre apart.
  • We do not require proof of vaccination for clients coming into our reception area to collect supplies such as food, flea treatments, and medications.
  • There are no hospital in-patient visits at this time.
  • We have a comfort room available so you can spend time with your pet at the time of euthanasia with certain protocols in place.
  • We offer contactless pickups for repeat prescriptions and food and flea/worm orders, with payment via credit card over the phone.
  • Please stay home if you are sick and give us a call to discuss your pet's needs.

Please be assured that at any traffic light level we will be able to look after your pet, regardless of your vaccination status, it just may mean we need to provide this in a contactless manner and meet you outside or talk to you on the phone.

We recognise and respect everyone’s personal situations and beliefs, and will do everything we can to ensure your pets still receive fantastic care while working within the current government guidelines.

Thank you for your understanding and cooperation during this time.