Click for Covid-19 Protocols 
Read more

COVID-19 UPDATE

  Victory Vets & Nelson Vets at Orange Level of Covid-19 Traffic Light Setting

  • We are open for consultations, surgeries, and retail sales.
  • Masks are mandatory to enter the clinic. We ask clients with a mask exemption to remain outside and we will come to you, this is to keep you and our team as safe as possible and reduce chance of us and you contracting Covid-19.
  • A ‘Vaccine Pass’ is not required to enter the clinic to collect supplies such as food, flea treatments, and medications, or to collect animals. or attend a consultation.
  • Social distancing applies – 1 metre apart, especially in consult rooms. There will often be a nurse available to hold your pet for the vet.
  • The comfort room is available so you can spend more time with your pet at the time of euthanasia than in a normal consultation. 
  • We still offer contactless pickups for repeat prescriptions and food and flea/worm orders, with payment via credit card over the phone.
  • Please stay home if you are sick and give us a call to discuss your pet's needs.

Please be assured that at any traffic light level we will be able to look after your pet, regardless of your vaccination or mask status, it just may mean we need to provide this in a contactless manner and meet you outside or talk to you on the phone.

We recognise and respect everyone’s personal situations and beliefs, and will do everything we can to ensure your pets still receive fantastic care while working within the current government guidelines.

Thank you for your understanding and cooperation.